
Who are we?
Established in 2017, usaherbalph is a trusted source of authentic health supplements from the USA. Founded by a nurse mom of an autistic child, our store is built on care, quality, and real experience. We carefully curate products to support your wellness journey—making healthy living safe, easy, and accessible across the Philippines.
HOW TO ORDER
• Browse our wide selection of authentic supplements
• Add your chosen items to cart
• Proceed to checkout via our online store
• Enjoy 100% safe and secure payment methods including COD, credit/debit cards, bank transfers, and more.
• Experience low shipping fees from our reliable shipping partners
• In-stock items ship within 3 days
• Pre-order items ship within 7–14 days
• Tracking details will be sent after shipping, and your order should arrive within 3 to 5 days.
RETURNS & REFUNDS POLICY
• All items are final sale and non-refundable once shipped.
• We only accept returns/refunds for items that are:
✅ Wrong item received
✅ Damaged or defective upon delivery
✅ Expired item
• Claims must be reported within 3 days of receiving your order.
• To request a return, please message us with video unboxing, photos and your order number.
• Approved returns will be replaced or refunded via Gcash or BPI transfer only.
WE DO NOT ACCEPT RETURNS/REFUNDS IF:
• The item was opened or used
• You changed your mind after purchase
• The issue was reported beyond 3 days after delivery
• The item was damaged due to improper packaging of return order/s