Store Policies
1. Returns & Refunds:
Return Window:
We accept returns within 2 days of the purchase date for a full refund or exchange, provided the item is unused and in its original packaging.
Conditions:
To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging.

Please note that we cannot accept returns for items that are damaged, soiled, or altered.

item must be unused and in the same condition that you received it.

Self Arrange Method

You can Self Arrange the return shipment of your parcel using your chosen logistics provider.

The seller team will check your returned products to ensure their conditions are satisfactory for return.

Where do I ship my return parcel?

Ship your return parcel directly to the seller’s return address. Check the address provided in the Return Instructions when selecting Self Arrange Returns.

After your item is returned, Shopee or the seller has 2 days to respond to your return/refund request. You will be notified by push notification whether your request is approved or needs further review.