1. Order Policy
By placing an order in our store, you agree to provide accurate and complete information.
.Orders cannot be modified or canceled once processed.
. Make sure your email and contact details are correct to avoid delays.
. We reserve the right to cancel suspicious or fraudulent orders
2. Refund & Return Policy
Digital Products:
. Due to the nature of digital goods, all sales are final
. No refunds will be issued once the products has been delivered.
Physical Products:
. Returns are accepted within 7 days of receiving the item
. Items must be unused and in original condition , includes the packaging.
. Customers are responsible for return shipping cost unless if only the item is defective.
3. No Refund Situations
We do NOT offer refunds for:
. Change of Mind
. Failure to read products description
. Incorrect email provided by customer
. Downloads/access issues caused by user device or internet
4. Privacy Policy
Your privacy is important to us.
. We collect only necessary information (Name, Email, Address)
. Your data will NEVER be sold or shared with third parties unless if needed and necessary to do.
. All transactions are secured and encrypted
5. Customer Service
We're here to help!
. Response time: within 24 hours
. Contact us via:
Email: Kreativafusionhub@gmail.com
Facebook Page: Kreativa fusion
. Please include your order number for faster assistance
5. Intellectual Property
All contents, products, and materials are owned by Kreativa Fusion
. You may NOT resell, redistribute or share digital products
. Unauthorized use may result in legal action
6. Policy Updates
We reserve the right to update these policies at any time
. Change will be posted on this page
. Continued use of the store means you accepted the updated policies
6. REFUND DEFENSE & DISPUTE PREVENTION POLICY
Clear Purchase Agreement
By completing your purchase, you acknowledge that :
. You have read and understood the product description
. You agree to our no-refund policy for digital products
. You understand what you are purchasing
Proof of Delivery
. Digital Products are considered delivered once the download link is sent
. Our system logs delivery timestamps and access activity
. This serves as proof in case of disputes
Customer Responsibility
Customers are responsible for:
.Providing a correct email address
. Ensuring their device can open/download files
.Reading products details before purchasing
Chargeback Protection Notice
We take fraudulent disputes seriously.
.Filling a charge without contacting support first may result in:
.Permanent ban from our store
.Submission of proof (delivery logs, access records) to payment providers
Resolution First Policy
We committed to help you.
Before opening disputes:
. Please contact us first
.Most issues are resolved with 24-48 hours
Fair Use Policy
Refunds (if applicable) are only considered when:
.Products and Packaging is defective (for physical items)
. Wrong item was delivered
Not valid for:
.Change of Mind
.Misunderstanding of products
. Lack of usage

We value every customer and aim to provide smooth, transparent, and fair shopping experience. If something goes wrong, we're here to fix it - fast and professionally

We stand by the quality of our products and are committed to deliver value. If you experience any issues , our support team is ready to assist you quickly.