All sales are final once order is confirmed & payment is sent. We do not allow cancellations/refunds unless we have sent you the wrong item. if you have any issues regarding your order, kindly reach out to us at our email: luna.angelapauline@gmail.com

Order Processing time may take up to 2-3 working days. we normally ship out onhand orders within a few days, but this may change due to unforeseen circumstances (health reasons, holidays, etc.). Custom made products will naturally take longer to ship, as they are made to order and may depend on availability of supplies. we greatly appreciate your patience as we prepare these for you.